How long does it take to make?
Please allow up to one week for me to hand make your handbag locally in Sydney, Australia. We will create your handbag with love and care.
What are your shipping rates/options?
We provide complimentary free shipping worldwide.
Currently, in Australia we also provide Express Shipping for $15.99, and Priority Make + Express Shipping for $49, where we hand-make your handbag at highest priority (1-3 days) & provide Express Australia Post delivery.
Do you provide refunds?
If your item arrives with issues, please contacted us within 14 days of receiving the item. Please send an email to firstname.lastname@example.org with details of the defect/damage.
When will I receive a tracking update?
As soon as your handbag is lovingly born (up to one week from purchase date), we will ship it out and email you details of your tracking number.