How much is shipping? How long will it take?
All shipping is free worldwide! Our processing time is 2-5 business days.
You'll receive a tracking update once it leaves our partnered warehouses in Asia.
Here are our delivery times depending on location. If you have any questions, reach out us at customercare@flamesofdreamers.com, we'll take care of you!
Australia & New Zealand     12 - 20 days
North America                      12 - 20 days
Europe                                   20 - 35 days
South America                      20 - 35 days

Do you provide refunds?
If your item arrives with issues, please contacted us within 14 days of receiving the item. Please send an email to customercare@flamesofdreamers.com with details of the defect/damage. Unfortunately we currently cannot provide refunds for change of mind.

When will I receive a tracking update?
As soon as your handbag is processed and leaves one of our partnered warehouses in Asia, we will email you details of your tracking number. It will activate within 1 week of your order confirmation!